Microsoft 365 Copilot
Also known as: Microsoft Copilot; Copilot Business; Microsoft 365 Copilot Business; Copilot for Microsoft 365; Copilot Chat
Microsoft's AI assistant works inside Outlook, Word, Excel and Teams to draft emails, summarize meetings and find information in your files. An add-on for Microsoft 365 business plans with an annual commitment, for up to 300 users; current prices on Microsoft's pricing page (checked November 2026).
How to do it?
- 01
Check your Microsoft 365 plan qualifies
Copilot Business is an add-on for up to 300 users on plans such as Business Basic, Business Standard or Business Premium.
- 02
Get your data and apps ready
Run Microsoft's Copilot Optimization Assessment and confirm your Microsoft 365 apps, network and privacy settings allow Copilot.
- 03
Buy and assign Copilot licenses
After you buy licenses, assign them to users in the Microsoft 365 admin center, following its Copilot setup guide.
- 04
Welcome staff with onboarding
Send a welcome email with your AI usage policy and the in-product Copilot onboarding link so staff learn to prompt.
- 05
Draft an email in Outlook
In new Outlook select New mail, the Copilot icon, then Draft; type a prompt, select Generate, review, then select Keep it.
- 06
Verify access and review drafts
If a user cannot see Copilot, run Microsoft's service plan diagnostic tool; edit every draft before you send it.