39 Best AI Tools for Small Business (2026)

ChatGPT

OpenAI's AI assistant drafts emails, posts, quotes and summaries, and answers questions about the files you give it. Free plan available; paid plans for individuals and teams, with current prices on OpenAI's pricing page (checked November 2026).

Claude

Anthropic's AI assistant writes, summarizes and answers questions about your documents, and keeps repeat work in Projects. Free plan available; Pro costs $20 per month, and Team seats start at $20 per user per month billed annually ($25 monthly) (checked November 2026).

Google Workspace with Gemini

Gemini is built into Gmail, Docs, Sheets, Meet and Drive, so it drafts emails, takes meeting notes and summarizes files where you already work. Included in Google Workspace business plans, billed per user per month, with a 14-day free trial; see Google's pricing page for current US prices (checked November 2026).

Microsoft 365 Copilot

Microsoft's AI assistant works inside Outlook, Word, Excel and Teams to draft emails, summarize meetings and find information in your files. An add-on for Microsoft 365 business plans with an annual commitment, for up to 300 users; current prices on Microsoft's pricing page (checked November 2026).

Perplexity

An AI answer engine that searches the web and shows the sources behind each answer, useful for quick research on suppliers, competitors or rules. Free plan available; Pro costs $17 per month billed annually (checked November 2026).

Zapier

Connects thousands of business apps so a new form entry, order or email can update your other tools automatically, with optional AI steps. Free plan available; paid plans from $19.99 per month billed annually ($29.99 monthly) (checked November 2026).

Make

A visual builder that links your apps into automated scenarios, such as sending a Slack alert for each new row in a Google Sheet. Free plan with 1,000 credits a month; paid plans with current prices on Make's pricing page (checked November 2026).

n8n

A workflow automation platform for connecting apps and building AI agents, which you can use in n8n's cloud or host on your own server. Cloud plans priced in euros, from €20 per month billed annually, with a free trial; a free self-hosted version is available (checked November 2026).

Otter.ai

An AI notetaker that joins your Zoom, Teams and Google Meet calls, transcribes them and writes summaries and action items. Free plan available; Pro from $8.33 per user per month billed annually ($16.99 monthly) (checked November 2026).

Fireflies.ai

An AI notetaker that joins your online meetings, records and transcribes them, and emails a recap with action items. Free plan available; Pro from $10 per seat per month billed annually ($18 monthly) (checked November 2026).

Reclaim.ai

An AI calendar assistant that schedules your tasks, focus time, habits and meetings around your Google or Outlook calendar, and shares booking links. Free plan available; paid plans from $10 per seat per month billed annually ($12 monthly) (checked November 2026).

Notion AI

AI built into the Notion workspace that drafts pages, takes meeting notes and answers questions from your docs and connected apps like Slack and Google Drive. Full Notion AI comes with the Business plan, billed per member per month; Free and Plus include only a trial (checked November 2026).

Grammarly

Checks spelling, grammar and tone as you write in email, documents and the web, and uses AI to draft, rewrite and reply. Free plan available; Pro costs $12 per member per month billed annually ($30 monthly) (checked November 2026).

Smith.ai AI Receptionist

An AI receptionist that answers your business calls, answers common questions from your business profile and transfers callers to your team. Plans from $300 per month for 30 calls, extra calls $11.50 each, with a 30-day money-back guarantee (checked November 2026).

Goodcall

An AI phone agent that answers your business line, answers questions about your hours and services, takes messages and captures leads. Plans from $79 per month for 100 unique callers; you can build and hear a free demo agent before you connect a number (checked November 2026).

Rosie

An AI phone answering service that answers calls around the clock, takes messages, books appointments and sends you a summary of every call. Plans from $49 per month with 250 minutes; 7-day free trial (checked November 2026).

Dialzara

An AI receptionist that answers calls in your business's voice, books appointments, screens spam and emails you call summaries, using your existing number. Plans from $29 per month with 60 minutes; 7-day free trial (checked November 2026).

Tidio Lyro AI Agent

An AI chat agent for your website and email that answers customer questions from your own content and hands harder ones to your team. Free plan includes 50 Lyro conversations; Lyro paid plans from $32.50 per month for 50 conversations, 7-day free trial (checked November 2026).

Intercom Fin AI Agent

An AI customer service agent that answers questions over chat, email and other channels using your help articles and documents, and hands off to people when needed. Fin costs $0.99 per resolved outcome; Intercom help desk seats from $19 per seat per month; 14-day free trial (checked November 2026).

Chatbase

Builds an AI support agent from your website, files and FAQs and puts it on your site as a chat bubble. Plans from $120 per month billed yearly, with a 7-day trial; no free plan (checked November 2026).

Birdeye

Collects and monitors your online reviews, sends review requests by text or email, and drafts AI replies to reviews for you to post. No prices on Birdeye's site; pricing on request (checked November 2026).

Podium

Customer messaging for local businesses with an AI Employee that replies to leads by text, webchat and phone, books appointments and sends reminders. No prices on Podium's site; pricing on request (checked November 2026).

Canva AI

Canva's design tool with built-in AI that writes text, generates images and designs, and helps you make social posts, flyers and presentations. Free plan and paid plans; current prices on Canva's pricing page (checked November 2026).

Jasper

An AI writing platform for marketing that learns your brand voice and product facts and uses them to draft blog posts, emails, ads and social content. Pro plan $69 per seat per month, or $59 billed yearly; 7-day free trial (checked November 2026).

HubSpot Breeze

HubSpot's free and Starter CRM with Breeze AI built in, which answers questions about your contacts and deals, drafts emails and summarises records. Free for up to 2 users; Starter normally $20 per seat per month, with limited-time discounts for new customers (checked November 2026).

Intuit Mailchimp

Email marketing whose built-in AI, Intuit Assist, drafts and rewrites email text in your chosen tone. Free plan for up to 250 contacts without AI; Intuit Assist comes with Standard, from $20 per month at a 12-month promotional rate (checked November 2026).

Pipedrive

A sales CRM with an AI Sales Assistant that answers questions about your deals and contacts, summarises records and drafts notes and emails. Plans from $14 per seat per month billed yearly, or $24 billed monthly; 14-day free trial (checked November 2026).

QuickBooks Online

Accounting software whose built-in AI, Intuit Intelligence, categorizes expenses, answers questions about your books in chat and builds reports on request. Paid plans from $38 per month (Simple Start, AI chat included); a free plan without the AI features is listed (checked November 2026).

Xero

Online accounting software with JAX, an AI assistant that creates invoices and quotes, answers questions about your numbers and explains how to use Xero. Paid plans from $27 per month; JAX chat currently has no extra charge (checked November 2026).

Wix

Website builder whose AI assistant, Aria, builds a full site from a chat about your business, then edits sections, colors and text on request. Free plan available; paid plans from $17.77 per month billed yearly (checked November 2026).

Squarespace

Website builder whose Blueprint AI builder drafts a multi-page site, copy and color palette from a few questions about your brand. Paid plans only, with a 14-day free trial and no free plan (checked November 2026).

Durable

AI website builder for service businesses that creates a site in seconds and adds a CRM, bookings, review replies and an AI assistant, Dru, that edits pages on request. Free plan available; paid plans from $25 per month (checked November 2026).

Shopify

Online store platform with Sidekick, a built-in AI assistant that writes product descriptions, edits orders, builds automations and summarizes store data, showing changes before it applies them. Sidekick is included in every plan; paid plans only, after a free trial (checked November 2026).

Jobber

Field service software for home service businesses with Jobber AI, an assistant that answers business questions, creates quotes and sends invoices by chat or voice, plus an optional AI receptionist. Paid plans from $29 per month billed annually ($49 month to month); AI receptionist is a $29 per month add-on below the Plus plan (checked November 2026).

Housecall Pro

Field service software with an AI Team that builds reports, drafts marketing and review replies, coaches on the business and, as an add-on, answers calls and books jobs 24/7 (CSR AI). Paid plans from $59 per month billed annually; the CSR AI add-on price is not listed (checked November 2026).

ServiceTitan

Software for larger home service and trade contractors with Titan Intelligence, its AI engine, and Atlas, an assistant that answers questions about jobs and customers in plain language. Pricing on request (checked November 2026).

Clio Manage

Practice management software for law firms whose built-in AI creates time entries, pulls deadlines from documents, drafts client updates and bills, and summarizes matters. Plans start at $49 per user per month, but the AI features come with Core and higher plans, priced on request; 7-day free trial (checked November 2026).

Follow Up Boss

Real estate CRM with built-in AI that suggests texts and emails based on a lead's activity, suggests follow-up tasks and flags high-intent leads. Paid plans from $69 per user per month; AI features at no extra charge (checked November 2026).

Freed

AI medical scribe that listens to a patient visit and writes the clinical note, which the clinician reviews and copies or pushes into the health record. Paid plans from $39 per month for one clinician; 7-day free trial (checked November 2026).