Birdeye
Also known as: Birdeye Reviews AI; BirdAI; Birdeye review management
Collects and monitors your online reviews, sends review requests by text or email, and drafts AI replies to reviews for you to post. No prices on Birdeye's site; pricing on request (checked November 2026).
How to do it?
- 01
Add your review sites to monitoring
Add Google and the other review sites your customers use, so their reviews appear in your Birdeye Reviews dashboard.
- 02
Send your first review requests
Use Quick Send to text or email a customer, or upload your contacts and run a review request campaign.
- 03
Turn on BirdAI
Go to Settings, then Manage BirdAI, and switch it on so unanswered reviews show a suggested reply.
- 04
Reply to a review with AI
Open a review, click Reply, select Generate AI reply, edit the draft so it sounds like you, then post it.
- 05
Check your review report
Download or schedule a review report to see whether new reviews and response times improve over the following weeks.