Tidio Lyro AI Agent
Also known as: Tidio; Lyro; Lyro AI; Tidio AI chatbot
An AI chat agent for your website and email that answers customer questions from your own content and hands harder ones to your team. Free plan includes 50 Lyro conversations; Lyro paid plans from $32.50 per month for 50 conversations, 7-day free trial (checked November 2026).
How to do it?
- 01
Add your knowledge to Lyro
In Lyro's Data sources, add your website, Q&As, CSV or PDF files and help center articles for Lyro to answer from.
- 02
Test answers in the Playground
Ask Lyro typical chat and email questions in the Playground, check the sources behind each answer and add missing Q&As.
- 03
Turn Lyro on in Channels
Activate Lyro for live chat on your website widget and for email.
- 04
Review conversations and the AI report
Read Lyro's conversations and the AI support report, then turn unanswered questions into new Q&As using Lyro Suggestions.